Returns & Exchanges
Last Updated: August 2026
We want you to be happy with your STYLECOLLECTIVE purchase. If something isn’t quite right, we’re here to help.
Return Window
We accept eligible returns within 30 days of delivery.
To qualify for a return, the item must:
- Be unworn and unused
- Be in its original condition
- Have original tags attached, where applicable
- Be free from stains, odors, makeup, damage, or other signs of wear
- Be returned with the original packaging when applicable
Items that do not meet these requirements may not be eligible for a refund.
Non-Returnable Items
For hygiene and safety reasons, certain items may not be eligible for return.
These may include:
- Undergarments
- Intimate apparel
- Swimwear if the hygiene liner has been removed
- Items marked as final sale
- Gift cards
- Items that have been worn, washed, altered, or damaged
If you are unsure whether an item can be returned, please contact us before sending it back.
How to Start a Return
To request a return, contact us at:
Please include your order number and the item(s) you would like to return.
Our team will provide you with the appropriate return instructions.
Please do not send merchandise back without first contacting us, as we may not be able to properly process an unauthorized return.
Refunds
Once your return has been received and inspected, we will notify you whether your refund has been approved.
Approved refunds will be issued to the original payment method.
Please allow your bank or payment provider additional processing time for the refund to appear in your account.
Exchanges
If you need a different size or item, please contact us at support@stylecollective.shop.
Depending on availability, we may be able to arrange an exchange. If the requested item is unavailable, you may instead be offered a refund according to our return policy.
Damaged or Incorrect Items
If your order arrives damaged, defective, or contains the wrong item, please contact us as soon as possible.
Send us your order number along with a description of the issue and clear photos of the item if applicable. We’ll review the situation and work with you on a solution.
Return Shipping
Unless an item arrives damaged, defective, or incorrect, return shipping costs are generally the responsibility of the customer.
Any applicable return shipping costs or deductions will be communicated before your return is finalized.
Contact Us
For questions about returns or exchanges:
support@stylecollective.shop
859-878-4256
STYLECOLLECTIVE.SHOP
4080 KY-184
Ghent, KY 41045, USA